Facilities management


Quality &
compliance assurance



Facilities management helps protect your investment to secure long-term growth and is often used to describe the operational management of residential and commercial property.

The primary function of your facilities or building manager is to oversee the ongoing maintenance and upkeep of the building or property to ensure that it runs efficiently and is kept looking pristine. For example, the facilities manager will develop a maintenance schedule to regularly monitor the building including lifts, lighting and fire control systems which help to identify issues early on, therefore minimising future repair costs. The manager will also coordinate trade service providers on-site during scheduled or unscheduled works to make sure work is done efficiently and to a high standard.

All our contractors undergo pre-qualification and verification checks to ensure licence, insurance and work safe practices are in place to protect our customers against any risks associated with work performed on their properties.

Our comprehensive facilities management operations consist of three divisions:

Assured Building Maintenance

(ABM) ABM provides the owners corporation with a facilities or building manager who will attend the site on a part-time basis. This is ideal for smaller scale residential developments. Even though they are only on-site part of the week, our managers are available 24/7.

Building Facilities Management Solutions

(BFMS) BFMS typically provides full time on-site facilities management for the high end corporate residential sector, covering preventative maintenance, upgrades, building life-cycle analysis and works forecasting. Our facilities manager reports to the owners corporation about issues, recommended maintenance work schedules, etc.

Estate Managers

(EM) EM’s facilities managers share their time between multiple buildings according to agreed service level agreements and are appointed to manage Sydney’s Breakfast Point development. In addition to our facilities management offerings, PICA Group also offers strata and receivables management services.

Additional information